Frequently asked questions
Where do your products ship from?
We partner with trusted suppliers and fulfillment centers worldwide. Most CozyHaus items ship directly from our global partners so we can offer the best value and selection.
Do you offer returns or exchanges?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Do you ship internationally?
Currently, we ship to most countries, but shipping times may vary by location. You can check availability at checkout.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.